FAQs

Answers to your Frequently Asked Questions

Find answers to your top FAQs here. Jump to any of the following using the links below.

Q1. How do I search for a business?

Q2. How can I claim my business listing?

Q3. How can I add my company to Yachtingpages.com?

Q4. How do I add a port to Yachtingpages.com?

Q5. How do I add an event to Yachtingpages.com?

Q6. How can I add a promotion?

Q7. I have added my listing, but I can’t see it?

Q8. How can I edit details on my free listing?

Q9. How do I edit details on my showcase listing?

Q10. I have a free listing, how can I upgrade?

Q11. How can I add my company banner to Yachtingpages.com?

Q12. How can I add news?

Q13. How can I sign up to the Yachting Pages newsletter?

Q14. I want to advertise in the book. What should I do?

Q15. How can I make a payment?

Q16. How can I change my password?

Q17. How can I delete items?

Q18. Am I able to find out how many people have viewed my listing?

Q19. How does the review feature work?

Q20. Someone has reviewed my company, but I can’t see it?

Q21. How do I add a photo to my item?

Q22. How do I get a copy of the printed directory?

 

Q1. How do I search for a business?

Type your search phrase into the search bar. For example: Yacht Agent and press search. You will then be presented with a list of results, where you can refine your search down the left-hand side, including location refines.  Or you can click on Businesses or Reviewed Businesses (a dropdown of Businesses) on the navigation bar on the homepage and use the refines down the left to select a category, location, product, etc…  Alternatively, you can type a specific phrase in the search bar, such as “Yacht Agent Palma de Mallorca” and press search to find relevant contact details.

Q2. How can I claim my business listing?

To claim your listing and manage it yourself, you’ll need to log in with a username and password. To do this, go to your company’s listing by typing it in the search bar, then click on ‘Is this your listing?’ below your company’s name. If you already have an account on Yachtingpages.com, sign in to go to your account, you will then be able to edit your company details. Or if you don’t have an account, select ‘Create an Account’ then follow the on screen instructions to claim your business.

Before you take ownership of your listing, your claim will be reviewed by our web team. You will then receive an email on the progress of your claim and what to do next.

Q3. How can I add my company to Yachtingpages.com?

Firstly, search for your business. It might already be there! If so, see “How can I claim my business listing?” above. If it’s not there, go to “Advertise with us” on the top right of the homepage and select “free listing” from the options. If you already have an account, sign in. If not, select Create an Account then follow the on screen instructions to set up your company listing.

Your listing will then be reviewed by our web team and you will receive an email on the progress of your listing within two working days.

To buy a paid for listing and receive additional exposure, contact our friendly sales team today.

Q4. How do I add a port/marina to Yachtingpages.com?

To add a free port or marina, simply click “submit a port/marina” under the “Ports/Marinas” tab on the homepage. If you already have an account, sign in. If not, select Create an Account then follow the on screen instructions to set up your port/marina.

Your port/marina will then be reviewed by our web team and you will receive an email on the progress of your port/marina within two working days.

For additional exposure, why not upgrade to a showcase listing, visit our Port/Marina Options for details.

Q5. How do I add an event to Yachtingpages.com?

To add a free boat show or event, simply click “Submit an Event” under the “Boat Shows/Events” tab on the homepage. If you already have an account, sign in. If not, select Create an Account then follow the on screen instructions to set up your boat show/event.

Your boat show/event will then be reviewed by our web team and you will receive an email on the progress of your boat show/event within two working days.

For additional exposure, why not upgrade to a showcase listing, visit our Event Options for details.

Q6. How can I add a promotion to the promotions page?

To add a free promotion, simply click “submit a promotion” under the “Promotions” tab on the homepage. If you already have an account, sign in. If not, select Create an Account then follow the on screen instructions to set up your promotion. Please note, you must have a business listing to add a promotion, if you do not already have a business listing, you can create this whilst adding a promotion.

Q7. I have added my listing, but I can’t see it?

Once you have added your listing, please allow up to two working days for your listing to become live on Yachtingpages.com. You will receive an email once your listing has been approved.

Q8. How can I edit details on my free listing?

To edit your account, first sign in with your unique username and password, you can sign in from the homepage in the top right. If you don’t have an account and have not yet claimed your listing, read How can I claim my business listing? and set up an account.

Once on your account homepage, click on the relevant listing you wish to edit, and you will then be able to add and edit information yourself.

Q9. How do I edit details on my showcase listing?

Simply email the web team at web@yachtingpages.com, and include any instructions of what information you would like to change and we will action these for you, answering any questions you may have.

Q10. I have a free listing, how can I upgrade to a showcase?

Contact us to take the next steps in building your business with Yachitngpages.com and making your business visible to thousands of daily visitors. Our friendly team will be happy to assist you in achieving your aims.

Q11. How can I add my company banner to Yachtingpages.com?

Visit our banner advertising page to see all the advantages and options available when booking a banner. There are category and page banner options so once you’ve read about the benefits of each, contact us to start increasing awareness of your business with a banner advert today.

Q12. How can I add news?

Simply email news@yachtingpages.com with any stories, or questions you may have.  Please note press releases need to have a minimum word count of 110 words and be accompanied by at least one image /logo no larger than 1MB.

Q13. How can I sign up to the Yachting Pages newsletter?

Under the “News” tab on the homepage, click “Sign up to our Newsletter” and follow the on screen instructions.

Q14. I want to advertise in the book. What should I do?

To find out more about making the most of your advertising with Yachting Pages please contact us by telephone or email us today. Our multilingual team will be pleased to discuss your options. Visit our Products page now to explore our portfolio of superyacht media products.

Q15. How can I make a payment for an item?

To make a payment to ensure your additions are visible on Yachtingpages.com, contact us today.

Q16. How can I change my password?

To change your password, sign in to your account, and you can enter your new password within the “account settings” section. Remember to check the password strength to ensure your password is strong.

Q17. How can I delete items such as my news story, event or company listing?

To delete an item, sign in to your account and click the “delete” option next to the relevant item you wish to remove.

Q18. Am I able to find out how many people have viewed my listing?

Yes. You can find out how many views your profile has, how many click throughs to your website, phone reveals and email clicks your company has received. Simply contact your account manager and they will be able to provide you with your traffic numbers. If you don’t know who this is you can email web@yachtingpages.com stating your company name and someone will come back to you ASAP.

Q19. How does the review feature work?

Reviews are written by customers who comment on the reliability of your services and products. Reviews are managed by our web team who can delete or approve reviews, and approve your replies to the review authors. Customers will need to visit your company’s page to be able to add a review. To see existing reviews for all Yachtingpages.com companies, search reviewed businesses.

Q20. Someone has reviewed my company, but I can’t see it?

Once someone has submitted a review of your listing, it will need to be approved by our web team. Please allow up to two working days.

Q21. How do I add a photo to my item?

Photos are available for showcase listings only. To upgrade to a showcase listing, contact us today or visit the advertise online page to see all the advantages and rewards of a paid listing.

If you have a showcase, send the pictures to web@yachtingpages.com and our team will do this for you and let you know when your pictures are live.

Q22. How do I get a copy of the printed directory?

There are many different ways to get your hands on our printed directories, visit our Get your Copy page to find out more.

Contact us

If your question still hasn't been answered, email our web team at web@yachtingpages.com, who will be happy to help. Alternatively you can call us on:

  • UK +44 (0)11 73 16 05 60
  • Spain +34 963 14 04 64
  • France +33 (0)4 89 73 32 82
  • Italy +39 06 62 29 17 16
  • USA +1 954 63 63 46 2
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