Yacht Stew Solutions, a yacht service training company based in Florida, has announced the publication of the ebook, 'The Yacht Service Bible: The Service Manual for Every Yacht.' This comprehensive compilation of yacht service knowledge was written by Alene Keenan, founder and CEO of Yacht Stew Solutions, with over 20 years’ experience of working on yachts and training others.
Alene Keenan explained, “This book provides nearly 200 pages of step-by-step training on everything a yacht stew is expected to know: skills and requirements for STCW certification, styles of food and food service, housekeeping, laundry, yacht interior administration skills, chain of command, and many insider service secrets.
“Included, too, in the manual is training on soft skills that distinguish a fair steward from an outstanding one: poise, attitude, enthusiasm, personal boundaries, confidentiality, and gossip control, among other things.
“The Yacht Service Bible is not only useful for stews or aspiring stews but it also serves as a great reference for yacht captains, crew agents, yacht managers, and yacht owners.
“With the knowledge contained in this book, a yacht stew can gain the respect of the yacht owners, guests, captain, and crew because he or she is able to anticipate and fulfill service needs of guests at the highest level. Crew agents will know how to find, inspire, and recruit the best people for the job. Captains, who are responsible for upholding yacht service standards and yacht managers, will have a better insight on the standards expected by yacht owners and guests. Yacht owners will be more able to protect their investment by knowing what really goes on behind the scenes and gaining insight into the causes of crew turnover, one of the biggest problems in yachting.”
Alene added, “This is the book that I wish had been available when I started out in the yachting industry as a junior stewardess more than 20 years ago. It is not only for yacht stews, but for high-end service industry professionals everywhere.”
'The Yacht Service Bible: The Service Manual for Every Yacht' is now available in e-book format and can be downloaded from the Yacht Stew Solutions website.