CHOOSING YACHT CREW UNIFORM AND CLOTHING SUPPLIERS
Last updated: 10/06/2020
As superyacht owner or charter guests step aboard a superyacht to be greeted by the yacht’s crew, the very first thing they will notice is the appearance and demeanour of the crew, and the upkeep of their uniforms.
As any experienced stew will know, there is a lot to consider when designing, ordering and caring for yacht crew uniforms, with many interested parties to please. A reputable crew uniform supplier is therefore an invaluable ally to have.
With this in mind, Yachting Pages presents a guide to choosing reputable superyacht uniform and clothing suppliers, with tips for shortlisting them to create beautiful uniforms that will stand the test of time.
Finding a reputable and reliable crew uniform and clothing supplier
Finding a reputable and reliable uniform provider is essential to any crew clothing and uniform update, and a dynamic working relationship will account for a seamless process from first brief through to delivery.
Ed Taylor, founder of Taylor Made Designs (TMD) summarised, “Honesty, commitment, professionalism, reliability, communication, expertise, attention-to-detail, consultation, hard-work and experience are the most important factors expected of a reputable uniform provider.”
Helen Smallwood of Smallwood’s Yachtwear added, “There are many things to consider when selecting a uniform provider: It’s not all about fashion and the initial delivery, but also about the follow up and on-going service provided to maintain a successful program. A good provider understands the industry and the customer needs, listens, and is professional. It’s a luxury market, so high standards must be offered in any aspect of the relationship.”
Where to look for your yacht uniform supplier
Yacht crew uniform suppliers are easily found with a quick search online, but how do you find a reputable supplier with proven experience? One that will understand your brief, budget and challenges on board.
Helen explained, “When choosing a uniform supplier, the customer should consider the following questions: Is this supplier reliable and does it have superyacht industry expertise? Where can I find their showroom(s) and can I get there easily? Will this supplier be able to deliver worldwide and what is its delivery time?”
To find initial leads, yacht crew should look for:
When choosing your next crew uniform supplier, it’s likely that you will seek word of mouth recommendations from trusted crew contacts. Any experienced stew or yacht management company will likely have a wealth of experience of dealing with uniform suppliers and brands from around the world, so make sure to tap into this knowledge when the chance arises.
Examples of beautiful uniforms
When looking for a new uniform supplier, it’s likely that your eye will be drawn to the beautiful uniforms of well-dressed crew surrounding you in the marinas and yachting hubs of the world. Once you've seen one you like, be sure to ask for a quick run down of the service provided before asking for their suppliers' details. Beuatiful uniforms doesn't always mean seamless service, after all.
Oustanding online business reviews
When cruising a lesser-travelled corner of the globe, or seeking a second opinion, head online again! Online business reviews posted on marine search engines such as Yachtingpages.com can provide to-the-point reviews of suppliers and their services, helping you to weed out the best performers from the underperformers.
Shortlisting crew uniform suppliers
Once shortlisted, a meeting with the candidates will help you to decide whether they are a good fit in regards to their work ethic and ability to meet requirements. Remember, a happy customer is a returning customer, so the majority of suppliers will always work hard to satisfy your requirements, but there might be one that stands out in particular in the service or products that they offer.
Bear in mind that timing can sometimes be an issue for uniform companies, because when clothing is bespoke (as it often is in the superyacht industry), the turnaround is not immediate. It’s therefore important to plan ahead and give as much of a lead-time as possible.