Satellite and 3G connections are a good way to connect to the internet when at sea, but limit the availability of email and other services that are readily available when on-land.
Azuz IT say having several internet connection types including satellite and 3G/4G mobile data is common place amongst the super yacht community. These connections are excellent for accessing streaming media, websites and webmail services – but issues arise when “business class” email is involved. A normal (on-land) business has a single internet connection with a “fixed” internet address (normally referred to as an IP address). The fixed internet address allows for routing of email – allowing the business to utilise push email (instant send/receive), shared calendars and many other features. Switching between connection types causes the internet address to change – impacting the routing of emails and ultimately emails will not be sent or received.
POP email is popular amongst the super yacht community, mainly because the service allows for email to be downloaded despite the internet connection type. Push email allows for synchronization of contacts, calendars, email and tasks between multiple devices – whereas POP does not.
Azuz IT researched the lack of business class email for yachts, after a 6 month development and testing period a solution was implemented on a number of yachts. The results have been a decrease of internet bandwidth and an increase of productivity and customer happiness!
For more information please visit Azuz IT