Luxury yacht crew performance and interior service training specialists, The Crew Coach (TCC) and Interior Yacht Services (IYS), have joined forces to provide superyachts with a combined training solution, created to help crew reach high levels of professionalism, service, loyalty and dedication.
As one of the yachting industry’s leading providers of hospitality training, Interior Yacht Services will collaborate with The Crew Coach, who address overall operations by working with crew teams to fine-tune performance, streamline crew communication and reinforce strong leadership.
Founded by industry crew training experts Alison Rentoul and Peter Vogel, The Crew Coach and Interior Yacht Services aim to develop crew’s passion, motivation and enthusiasm required to bring guests the ultimate in yachting experiences through this combination, according to a recent press release from the companies.
The newly combined TCC and IYS on board training packages are fully bespoke and designed to meet the specific requirements of each yacht. Packages range from three to five days with the option of including yachting’s exclusive PYA recognised GUEST (Guidelines for Unified Excellence in Service Training) certificates and the UK’s ILM (Institute of Leadership & Management) Leadership Training certificates for participants as required.
Alison Rentoul from The Crew Coach said, “We are absolutely delighted to now be able to offer yacht owners and captains a fully integrated solution for the interior and whole team on board that is guaranteed to bring about exemplary results. Interior Yacht Services are the best of the best, and this collaboration delivers outstanding overall crew performance across all departments, giving guests and owners the kind of seven star experiences they expect at the very top of luxury hospitality.”
Peter Vogel from Interior Yacht Services agreed, “Collaborating with The Crew Coach brings an even greater depth to the work we do, allowing our training to extend to the entire yacht and giving our clients and crew all the professional and cutting edge tools and techniques they need to run a highly successful operation. We are thrilled to be joining forces with such a well-respected and reputable company.”
IYS and TCC put their collaboration to the test recently in Antibes, during a five-day interior training course on board 73m M/Y Odessa. According to the companies, feedback from participants reinforced how valuable it was to combine IYS’s hospitality and service training with a one day TCC Crew Dynamics workshop.